After you install and set up the Messenger channel, you can send and receive messages from Messenger within Inbox.įor more information on setting up the Messenger channel, refer to Setting up the Messenger channel. The Messenger channel lets you connect Messenger for Facebook and Messenger for Instagram to Shopify Inbox. You can use the web version of Shopify Inbox instead of a mobile device.įor more information on Shopify Inbox setup, refer to Setting up Shopify Inbox. Open Shopify Inbox, and then log in to your Shopify account.Install Shopify Inbox on one of the following mobile devices:.Shopify Inbox lets you share products and discounts, and manage customer conversations. Install Shopify Inboxīefore you add Messenger to Facebook and Instagram by Meta, you need to install Shopify Inbox. Before you add the Messenger channel, make sure that you have a Facebook business page and that you've installed Shopify Inbox.

After you activate the Messenger channel, you can send and receive messages from Messenger within Inbox. From the list of available Messaging Services select Facebook Messenger and click on the button to Connect with Facebook. The Messenger channel lets you connect Messenger for Facebook to Shopify Inbox.

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